Purchases of Crewbot are processed by Dodo Payments, our Merchant of Record. Dodo Payments handles refunds on our behalf, and the refund appears on your statement from them.
Cancelling a subscription
- Cancel any time in Settings > Billing (this opens the Dodo Payments customer portal), or email support@goldenhoney.dev.
- Cancellation stops the next renewal. You keep paid features until the end of the period you already paid for.
- We do not charge cancellation fees.
- Before your plan ends, turn off call forwarding with your carrier's undo code (shown in Setup), so the calls you miss go back to your voicemail.
Refunds
- Free trial: the trial costs nothing. Cancel before it ends and you are never charged.
- First payment: if Crewbot is not right for you, ask within 7 days of your first payment for a full refund. No reasons needed.
- Renewals: ask within 7 days of a renewal you forgot to cancel. If Crewbot has answered no calls since that renewal, we refund it in full.
- Extra calls: if we counted a call that should not count (a hang-up, a robocall, your own test call), tell us and we refund that charge.
- Faults: if a problem on our side stopped Crewbot answering your calls, we refund the affected days.
- Where the law in your country gives you more rights, those rights apply.
How to ask for a refund
Email support@goldenhoney.dev from the address you used to buy, with the date of the charge. We reply within 2 business days. Approved refunds go back to the original payment method; your bank may take 5 to 10 business days to show it.
Chargebacks
Please contact us before disputing a charge with your bank. We can usually resolve it faster, and a dispute can lock your account while it is reviewed.
Contact
support@goldenhoney.dev. LEEPO AI (OPC) PRIVATE LIMITED, Haryana, India.